Mediation Services
Our mediation services can be used for virtually all business disputes. These include civil and commercial disputes; disputes between business partners; disputes between business owners and their senior managers; workplace and employment disputes; disputes with suppliers and contractors; and disputes with customers and consumers.
Mediation offers a cost effective and proven remedy for resolving business disputes. We achieve a successful resolution in over 93% of disputes that are referred to us.
Mediation services for charities, regulators and NGO's
The third sector plays an important role in all of our lives but when conflict strikes, it can have a devastating effect. The Mediation Company specialises in delivering mediation, coaching and conflict resolution training for the not for profit sector. We are developing partnerships with an increasing number of regulatory and professional bodies to promote mediation and ADR services to their members. These include, but are not limited to ACEVO, HCPC and IAM.
Mediation in family-run businesses
A family-run business can be badly impacted by disputes and conflicts. Disputes between siblings or between family members can be a distraction at best, and at worst, they can tear the family apart. The damage can be irreparable and heart-breaking. We can take the heat out of a dispute in your family firm. Our mediators are experts at working with highly charged, complex and and volatile family business disputes.
Conflict Audits to support lasting change.
We know we’re a mediation company, but it’s all part of the bigger picture. And that picture is one of real, tangible, transformational culture change.
Have you been noticing a pattern of conflict in your organisation? Are mediations frequently uncovering larger issues of dispute or complaints?
If that’s the case, our unique conflict audits can help you identify patterns, root causes and provide supportive routes to resolution recommendations.
A conflict audit is a fact-finding exercise where we’ll collect specific internal information to diagnose the root cause of conflict. Our consultants will work with you to develop a clear terms of reference and move through a clear methodology to:
- Identify the problem.
- Collate and analyse data.
- Identify the source of the problem.
- Provide effective solutions and routes for resolution.
Coaching and leadership development
Anyone who has had a coach knows that it is a wonderful experience. Coaching can drive up performance, it can motivate us, and it can reveal and release our innermost strengths. Our executive coaches can work with parties pre or post mediation to support with conflict coaching.
We also offer a range of group coaching programmes and executive and performance coaching sessions. We have a select group of coaches who are accredited to use a wide range of psychometric tests and personality profiles such as MBTI®, DISC®, Insight Discovery®, 16PF, and Lumina Leader. If you’d like to know more around our coaching services, please review our Engage Coaching website or contact us below.
Additional support services.
Sometimes you need all of the facts before taking action. Our investigation and audit services are designed to help you to have a clear picture of a situation allowing you to decide what action to take. Sometimes we find that informal resolution isn’t appropriate for specific reasons, and whilst parties may wish still mediate, facts need to be assessed as well.
Our investigation services are carried out through the TCM Investigation Company, and done so in a safe, supportive manner and mediation, coaching or team facilitations may still be recommended as an outcome. Our TCM Accredited Investigators specialise in complex investigations spanning allegations of bullying, harassment, discrimination, fraud and misconduct (including serious misconduct). Our reports are fair, methodical and thorough and will help you to identify recommended next steps.
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