WE RESOLVE WORKPLACE DISPUTES

The Mediation Company by The TCM Group is a leading and multi award-winning provider of workplace, business, civil, commercial and employment mediation services. With a global panel worlds to mediators class mediators and mediation trainers, we are estimated to save our clients over £160 million per year ($200 million), which they would have otherwise lost to unresolved conflicts and disputes.

THE MEDIATION EXPERTS

Mediation Provider of the Year at the National Mediation Awards 2018. HR Consultancy of the Year at the Personnel Today Awards 2020. The Change Management Award at the Personnel Today Awards 2021 for our work embedding mediation into TSB Bank. HR Impact Award at the Personnel Today Awards 2023 for our work embedding a global dispute resolution scheme for Burberry. HR Impact Award again in 2024 for our work embedding a Resolution Framework™ and mediation scheme in Next PLC. Also in 2024, we were awarded the coveted Mediation Training Provider of The Year Award at the National Mediation Awards (NMAs).

OVER 91% OF DISPUTES RESOLVED

Mediation empowers the parties in a dispute to actively participate in crafting their own solutions - and it works! Using our ground breaking FAIR Model™ We routinely achieve over a 91% success rate. In the majority of cases, mediation takes just one day. Empowering the parties to resolve their dispute or disagreement via mediation leads to more satisfactory and sustainable outcomes. In turn this contributes to leading to happier, healthier, harmonious, and more productive workplaces. The end result is a truly transformational culture.

WE UNDERSTAND CONFLICT

The Mediation Company is here to help you get dispute resolution right first time. We offer a full range of training, consulting and mediation support packages to our customers. Our aim is to make your life easier, so that you can get on with the important job of running your business.

WORLD-CLASS MEDIATION TRAINING

We offer a wide range of mediation and alternative dispute resolution (ADR) training programmes from taster courses to fully accredited mediation skills training for internal mediators. We also offer FREE mediation taster workshops for organisations who are curious. Please complete the short form at the end of the page.

OUR UNIQUE FAIR MODEL

The FAIR Model™ was developed by our CEO David Liddle over twenty years ago. It is the foundation of our mediation practices and it is recognised as a standard setter in the mediation and ADR worlds. It has won many awards and was cited in our recent recognition as Mediation Training Provider Of The Year at the recent National Mediation Awards. In our mediation skills training courses, delegates develop the skills and strategies to help them to embed The FAIR Model™ into their workplaces.

The power of dialogue: expert mediation services

We believe in the power of dialogue to resolve disputes efficiently and cost-effectively — without the need for litigation. Our professional mediators help businesses of all sizes resolve conflicts quickly, saving time, money, and relationships. We specialise in business dispute resolution, including:

  • Workplace and employment mediation
  • Boardroom and partnership disputes
  • Family business and sibling conflicts
  • Supplier and contract disputes
  • Customer complaints and conflict resolution
  • Regulatory and public body disputes

Avoid expensive legal battles — let us help you find a resolution.

What support is available from The Mediation Company?

We deliver a comprehensive portfolio of professional mediation services and accredited mediation training programmes.

Workplace Mediation
Conflict costs your business more than money alone. We resolve a full range of workplace disputes, in just one day.
Team Mediation
When conflict spreads across a project team, a work team or a department, our expert mediators and facilitators are on hand!
Mediation Training
Our highly sought after and award-winning mediation courses range from introductory workshops to fully accredited mediation training.

A guide to workplace mediation

This short explainer video will guide you through the key features and the benefits of workplace mediation. It covers:

  • What is mediation and how does it work?
  • What are the benefits and the advantages of adopting workplace mediation?
  • What is the FAIR Mediation Model and how does it work?
  • What types of disputes can mediation help with?
  • What mediation training and services do we provide?

The NMA's Mediation Training Provider of the Year 2024

We’re thrilled to have been honoured as the Mediation Training Provider of the Year at the National Mediation Awards 2024, joining two of our mediation consultants as winners!

This prestigious recognition celebrates our unwavering commitment to delivering world-class mediation training that transforms workplaces and empowers individuals to resolve conflict with confidence and compassion. Our award-winning training stands out for its:

  • Proven excellence: consistently delivering top-quality training.
  • Expert facilitators and mediators with real-world experience.
  • Cutting-edge curriculum with the latest tools and techniques.
  • Tangible impact: transforming organisations around the globe.

Join the thousands who have benefited from our leading mediation training programmes.

Enrol in our award-winning National Certificate in Workplace Mediation™

Our flagship mediation training course is a fully interactive, instructor-led OCN accredited mediation programme that enables participants to learn essential skills and principles for mediation, practice navigating workplace disputes, analyse the psychology and demonstrate skills to be a workplace mediator.

  • Earn accredited status with a National Certificate in Workplace Mediation™
  • Get hands-on mediation skills training with real-world scenarios
  • Learn from experienced workplace mediators
  • Master our award-winning FAIR Model™ for conflict resolution

Delivery: Open Access courses/ in-house delivery, over 5-6 days

Insights and resources

 

The Mediation Company is the trusted partner to numerous organisations.

Got a question?

We’d love to hear from you if you have a question, need some guidance relating to one of our courses or are looking for a bespoke conflict resolution package, tailored to your organisation.

Just fill out the form we will be in touch with you shortly, or you can click here to drop us an email

Alternatively, please call our helpline on 0800 059 0595.

We look forward to hearing from you!