WORKPLACE DISPUTES RESOLVED.

The Mediation Company is a leading and award winning provider of workplace, business, civil, commercial and employment mediation services. We are one of the core brands with the TCM Ecosystem, and through our work together we have saved UK organisations nearly £500 million by mediating workplace disputes. Mediation empowers parties to actively participate in crafting their own solutions, and we have achieved a 93% success rate between parties. This sense of control over the resolution process can lead to more satisfactory and sustainable outcomes, leading to happier, healthier and more productive workplaces. We want to support you in creating the workplace of tomorrow.

WE UNDERSTAND CONFLICT.

The Mediation Company is here to help you get dispute resolution right first time. We offer a full range of training, consulting and mediation support packages to our customers. Our sole aim is to make your life easier, so that you can get on with the important job of running your business.

AWARD-WINNING MEDIATION EXPERTS.

As a core brand within The TCM Group, we have been at the cutting edge of mediation best practice for over twenty years. We have won numerous awards and accolades including: Mediation Provider of the year at the National Mediation Awards 2018, HR Consultancy of the Year at the Personnel Today Awards 2020, The Change Management Award at the Personnel Today Awards 2021 (in partnership with TSB Bank) and HR Impact Award at the Personnel Today Awards 2023 (in partnership with Burberry).

WORLD-CLASS MEDIATION TRAINING.

We offer a wide range of mediation and alternative dispute resolution (ADR) training programmes from taster courses to fully accredited mediation skills training for internal mediators. Click the button for more details.

When people don't see eye to eye

It can be tough when colleagues disagree, and relations turn sour… that’s where we come in.

The starting point for mediating a disagreement is to understand what’s happening in the head, the heart and the gut. We recognise that the parties behaviours, whilst sometimes damaging and harmful, are coming from somewhere. We don’t judge them or blame them. Instead, we recognise that these behaviours result from their needs not being met, their beliefs being valued or their desires and aspirations not being fulfilled. During mediation, we help the parties to recognise they have shared needs such as the need to be heard, to be respected, to be treated with dignity, and to be engaged in decision making.

At The Mediation Company, we get this! That’s what makes our mediation services and mediation training so effective, impactful and transformative.

What support is available from The Mediation Company?

As you would expect from the mediation experts, we deliver a comprehensive portfolio of professional mediation services and accredited mediation training programmes.

Workplace Mediation
Conflict costs your business more than money alone. We resolve a full range of workplace disputes, in just one day.
Team Mediation
When conflict spreads across a project team, a work team or a department, our expert mediators and facilitators are on hand!
Mediation Training
Our highly sought after and award-winning mediation courses range from introductory workshops to fully accredited mediation training.

A guide to workplace mediation

This short explainer video will guide you through the key features and the benefits of workplace mediation. It answers the following questions:

  • What is mediation and how does it work?
  • What are the benefits and the advantages of adopting workplace mediation?
  • What is the FAIR Mediation Model and how does it work?
  • What types of disputes can mediation help with?
  • What mediation training and services do we provide?

Resolution for all.

We help businesses, big and small, to resolve their disputes without the need for costly litigation or courtroom battles. Every day, our expert mediators resolve a wide range of disputes spanning: board level disputes, partnership disputes, disputes amongst rival siblings or family members, disputes with suppliers, employment and workplace disputes, customer complaints and disputes with regulators or other public bodies.

Insights and Resources

 

The Mediation Company is the trusted partner to numerous organisations.

Got a question for us? Get in touch.

We’d love to hear from you if you have a question, need some guidance in booking one of our courses or are looking for a bespoke package, tailored to your organisation. Please provide your details in the form and one of our experienced team will be in touch.

We look forward to hearing from you…