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Welcome
The Workplace and Business Mediation Experts
A Guide to Workplace Mediation
An explainer on mediation and what's involved.
The Story Of The Mediation Company
Learn more about our history, purpose and ethos.
Meet The Team
With offices in the UK and in the US we have built a global team.
Over twenty years at the forefront of mediation and ADR.
Award-Winning Mediation Services
Read more about our numerous awards, accreditations and affiliations.
Mediation Works!
Read a selection of inspiring mediation and ADR case studies.
What Our Customers Say
Read a selection of testimonials and reviews from our satisfied customers.
In The Press
We regularly feature in the HR, management, leadership press.
CASE STUDY. THE UK CIVIL SERVICE.
Read how we supported The UK Civil Service to embed a mediation programme. Be inspired by the incredible benefits it delivered.
read more
Mediation & Facilitation Services
Outsourced workplace mediation and facilitation services
Workplace And Employment Mediation Services
Our Mediation Packages
Fully Outsourced Mediation Programmes
Team facilitation and team mediation support.
The 5 types of team conflict
Team Facilitation Overview
The Benefits of Team Facilitation
Setting Up An Internal Mediation Scheme
Why Implement An Internal Mediation Scheme?
The Benefits Of An Internal Mediation Scheme
Mediation Training & Development
World class and multi award-winning mediation skills training.
The National Certificate In Workplace Mediation™ (NCWM)
Our flagship OCN accredited course for internal and professional mediators.
The Essentials Of Mediation™
Fully accredited and highly practical.
Practical Mediation Skills™
Mediation training for managers, unions, HR and others.
Core Mediation Skills™
Our ever popular one day mediation course.
Additional facilitation and dispute resolution courses.
Facilitated Conversations™
A two day course covering the tools and strategies for dispute resolution.
Team Facilitation Skills
An advanced CPD course for existing mediators and facilitators.
HR As Coach And Mediator™
Specifically designed for modern and progressive people processionals.
Quality Conversations™
Helping HR, managers and leaders navigate through difficult conversations.
The National Certificate in Workplace Mediation™
Become a TCM Accredited Mediator with this benchmark training for internal and professional mediators.
Brochure
The Mediation Hub
The Benefits of Mediation
A Guide to Workplace Mediation
Blogs & Articles
Podcasts
Webinars
Welcome
The Workplace and Business Mediation Experts
A Guide to Workplace Mediation
An explainer on mediation and what's involved.
The Story Of The Mediation Company
Learn more about our history, purpose and ethos.
Meet The Team
With offices in the UK and in the US we have built a global team.
Over twenty years at the forefront of mediation and ADR.
Award-Winning Mediation Services
Read more about our numerous awards, accreditations and affiliations.
Mediation Works!
Read a selection of inspiring mediation and ADR case studies.
What Our Customers Say
Read a selection of testimonials and reviews from our satisfied customers.
In The Press
We regularly feature in the HR, management, leadership press.
CASE STUDY. THE UK CIVIL SERVICE.
Read how we supported The UK Civil Service to embed a mediation programme. Be inspired by the incredible benefits it delivered.
read more
Mediation & Facilitation Services
Outsourced workplace mediation and facilitation services
Workplace And Employment Mediation Services
Our Mediation Packages
Fully Outsourced Mediation Programmes
Team facilitation and team mediation support.
The 5 types of team conflict
Team Facilitation Overview
The Benefits of Team Facilitation
Setting Up An Internal Mediation Scheme
Why Implement An Internal Mediation Scheme?
The Benefits Of An Internal Mediation Scheme
Mediation Training & Development
World class and multi award-winning mediation skills training.
The National Certificate In Workplace Mediation™ (NCWM)
Our flagship OCN accredited course for internal and professional mediators.
The Essentials Of Mediation™
Fully accredited and highly practical.
Practical Mediation Skills™
Mediation training for managers, unions, HR and others.
Core Mediation Skills™
Our ever popular one day mediation course.
Additional facilitation and dispute resolution courses.
Facilitated Conversations™
A two day course covering the tools and strategies for dispute resolution.
Team Facilitation Skills
An advanced CPD course for existing mediators and facilitators.
HR As Coach And Mediator™
Specifically designed for modern and progressive people processionals.
Quality Conversations™
Helping HR, managers and leaders navigate through difficult conversations.
The National Certificate in Workplace Mediation™
Become a TCM Accredited Mediator with this benchmark training for internal and professional mediators.
Brochure
The Mediation Hub
The Benefits of Mediation
A Guide to Workplace Mediation
Blogs & Articles
Podcasts
Webinars
Press archives
Birmingham bin strikes: How should HR resolve disputes?
As refuse workers in Birmingham continue to strike, TCM CEO David Liddle offers advice on how HR should handle disputes.
What can HR learn from the Slater + Gordon scandal?
As organisations collect ever more staff data, and operate more digitally, the risks and legal ramifications of leaked emails have increased - as was the case for Slater + Gordon.
HR can harness AI while remaining ethical – here’s how
There are five key aspects of the tech that the people profession needs to address to optimise its potency, explains our CEO David Liddle
Why WEI should replace DEI
The days of DEI are over. For healthier, more engaged, and more aligned workforces, employers need to stop treating wellbeing, engagement, and inclusion separately.
HR lags behind other functions in AI revolution
McKinsey research on AI adoption shows HR lags behind other functions. In response, David Liddle, CEO of The TCM Group, urges the profession to welcome AI as its co-pilot or risk becoming an administrative department.
4 Ways Leaders Can Tackle Loneliness At Work
Did you know the New Economics Foundation found loneliness was costing U.K. employers £2.5 billion a year as a result of sickness and lower productivity? CEO David Liddle speaks with Forbes about the challenge of workplace loneliness facing leaders.
How to turn managers into Culture Catalysts
Managers often feel powerless in effecting cultural change at work. David Liddle, CEO of the TCM Group, shares five practical ways managers can become culture catalysts.
Why are businesses still struggling to stamp out racism?
With prejudice and discrimination still frequently seen in large organisations like the Met Police and the NHS, it’s time to take a different approach, argues David Liddle.
Why we need to learn to disagree well in the workplace
This inability to disagree well on the political stage is leaking into the workplace, and is having a detrimental impact on organisations’ ability to perform at peak.
Grievance procedures don’t deliver justice at work
Many of our current procedures to create justice at work are not fit for purpose and do not garner positive working relationships. There is a better way.
HR needs a PR makeover – here’s what we should do about it
If HR is to succeed, we need to find a way to meet our detractors and build employee trust. says David Liddle in this article in HR Magazine
M&S director resigns after retailer swipes Rightmove chief
David Liddle, founder of The TCM Group, suggested HR does not have an obligation to share its recruitment decisions with its governance board.
What’s the one thing that politics and business have in common?
CEO David Liddle comments on the state of trust in politicians and institutions ahead of the UK's general election.
HR needs to build bridges not walls
David Liddle, CEO of TCM, comments on how a Court of Appeal ruling which confirmed a judge can order parties embroiled in a dispute to enter mediation, is a significant step forward
The keys to conflict resolution
Team conflict can be profoundly destabilising and hard to deal with. But it’s important to recognise that having a conflict in your team is not necessarily a sign of failure.
9th April 2024
TCM makes award-winning Resolution Framework™ open source
18th March 2024
How to mend a toxic workplace culture
5th March 2024
Violence against retail workers is more prevalent than ever – staff should have mediation skills as well as better security