London Borough of Hounslow:
The London Borough of Hounslow's experience demonstrates that while changing established practices is challenging, the rewards - in terms of improved relationships, better alignment with values, and more satisfactory outcomes - make it a journey worth undertaking. Their story serves as an inspiration and a practical guide for other organisations looking to revolutionise their approach to workplace conflict. It shows that with vision, persistence, and a willingness to learn, it's possible to create a more compassionate, effective, and values-driven workplace.
Feminist Leadership in Action: The Womankind Worldwide Story
Womankind Worldwide partnered with TCM to develop a comprehensive leadership programme that would align their internal practices with their feminist values. The organisation recognised that their line managers needed more than just standard management training—they needed tools and approaches that would help them champion cultural transformation.
London Borough of Hounslow:
The London Borough of Hounslow's experience demonstrates that while changing established practices is challenging, the rewards - in terms of improved relationships, better alignment with values, and more satisfactory outcomes - make it a journey worth undertaking. Their story serves as an inspiration and a practical guide for other organisations looking to revolutionise their approach to workplace conflict. It shows that with vision, persistence, and a willingness to learn, it's possible to create a more compassionate, effective, and values-driven workplace.
Unlocking Potential and Driving Growth through Coaching
We’ve seen incredible transformations through coaching - whether it’s helping newly promoted leaders find their confidence, strengthening communication across teams, or tackling complex workplace challenges.
Hannah Cotton
Redefining Resolution with the BBC
Traditional grievance procedures have been dividing and destroying our organisations for too long. The organisational cost mounts, exhibiting financial, mental, and social implications. Outcomes are enforced on parties, meaning that oftentimes conflicts continue to fester and root issues are left masked. Ultimately, the human aspect is lost.
Striking a Balance
In the heart of every human rights organisation lies a passionate team of individuals who have dedicated their lives to fighting injustice and championing the cause of the marginalised.
Private sector
Bespoke resolution policy for Capgemini
From 2017 onwards, The TCM Group has worked exclusively with Capgemini to embed a mediation framework into their business model. Capgemini is a global leader in consulting, working across 50 countries with a billion-dollar revenue.
Private sector
Mediation and early resolution for EDF Energy
EDF implemented an early resolution programme to compliment their existing formal procedures and align with their zero-harm ethics policy. Read the case study here.
Private sector
Reshaping grievance procedures at Tesco
The third-largest retailer in the world worked exclusively with The TCM Group in 2017 to revolutionise their outdated grievance procedures and transition to an early resolution scheme.
Public sector
Making mediation mainstream at the UK Civil Service
The UK Civil Service has been working with TCM for several years to embed a culture which handles conflict productively.
Not-for-profit,Private sector,Public sector
National Certificate in Workplace Mediation Training
An anonymised attendee recently wrote an in-depth case study, sharing their experiences, having attended our 5-day ‘National Certificate in Workplace Mediation’ training course.
Public sector
From Policy to People
Tired of antiquated and self-serving policies, a dynamic duo in a local Council had a desire to disrupt the status quo of government. In 2021, they began the transition to a resolution-focused, people-centred policy framework with the backing of TCM.
Public sector
The Power of Mediation in Local Government
In September 2020, CEO, Founder & veteran of mediation David Liddle delivered transformational team development to a local Council. The blending of coaching and development impacted values of collaboration, self-awareness, team accountability, and constructive conflict.
Not-for-profit
International Alert
In October 2020, The TCM Group delivered a series of team workshops to the senior executive team at International Alert with an ambitious agenda for change.
Public sector
Resolution in the NHS
Nottingham University Hospitals NHS Trust speaks of their success in integrating a mediation service within their organisation.
Not-for-profit
AB AGRI CASE STUDY – DEMO