Mediation & Early Resolution for EDF Energy
EDF implemented an early resolution programme to compliment their existing formal procedures and align with their zero-harm ethics policy.
Read More
Reshaping Grievance Procedures at Tesco
The third-largest retailer in the world worked exclusively with The TCM Group in 2017 to revolutionise their outdated grievance procedures and transition to an early resolution scheme.
Robyn Marsh: Senior Communications Executive at The TCM Group
