Mediation & Early Resolution for EDF Energy
EDF implemented an early resolution programme to compliment their existing formal procedures and align with their zero-harm ethics policy.
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From 2017 onwards, The TCM Group has worked exclusively with Capgemini to embed a mediation framework into their business model. Capgemini is a global leader in consulting, working across 50 countries with a billion-dollar revenue.
Robyn Marsh: Senior Communications Executive at The TCM Group